Downtime of online services for 10 days for software upgrade

The Online services of all five ESCOMs such as Payment of electricity bills through online and offline, New Service Connection, Name change, Tariff change etc., will not be available for the consumers of urban areas in the State coming under RAPDRP towns for 10 days from 10.03.2024 to 19.03.2024 due to upgradation of existing IT system.
The above-mentioned online services will not be available to the consumers of following urban areas of all ESCOMs of Karnataka
In BESCOM jurisdiction, Bangalore, Shidlaghatta, Chikkaballapura, Kolar, Chintamani, Kanakapura, Ramanagara, Davanagere, Chitradurga, Tumkur, Sira, Channapattana, Anekal, Mulubagilu, Bangarapet, Hoskote, Doddaballapura, K.G.F, Challakere, Kunigal, Harappanahalli, Harihara, Hiriyur, Tiptur and Gowribidanur town.
In CESC jurisdiction, Mysore, Malavalli, Nanjanagudu, Mandya, Hunasuru, Chamarajanagar, K.R.Nagar, Arasikere, Madikeri, Kollegala, Hassan, and Channarayapattana town.
In MESCOM jurisdiction, Mangalore, Bantwala, Kadur, Tarikere, Puttur, Udupi, Shikaripura, Sagara, Shimoga, Bhadravathi and Chikkamagalur town.
In GESCOM jurisdiction, Gulbarga, Manvi, Sindhanoor, Bidar, Gangavathi, Sadem, Basavakalyan, Wadi, Alanad, Bhalki, Shahabad, Shahapur, Shorapur, Sirguppa, Kampli, Yadgiri, Raichur, Bellary, Koppal, Humnabad and Hospet towns.
In HESCOM jurisdiction, Hubli-Dharwad, Belgaum, Karwar, Nippani, Jamakhandi, Bailahogala, Lakshmeshwar, Nargund, Ramdurga, Chikodi, Guledgudda, Mahalingpur, Athani, Batkal, Dandeli, Indi, Saudhatti, Savanur, Sirsi, Kumta, Bagalkot, Rabbkavi-Bannahatti, Gadag, Gokak, Haveri, Illkal, Mudhol, Ranebennur and Vijaypura towns.
During the downtime, Only online services will not be available, however there will not be any disruption in Power supply. During the upgradation of software, disconnection of the installation for non-payment of bills, will not be done.
During this period, electricity bills will be issued to the consumers, but will be updated in the system only after March 20th, as stated in the press release. After the applications are made live, the stabilization of the applications may take at least 15 days of time.
During this period there may be issues in the functioning of the applications, which will be attended by the dedicated IT team on 24/7 basis. The consumers are requested to cooperate during downtime.